FAQ: Commonly Asked Questions About Edge1 Platform Usage.
Some of your Questions
Edge1 is uniquely designed to take care of the entire functionality of an out-of-home advertising company from leads, sales, operations, and finance. Using Edge1, media owners and agencies will be able to concentrate more on creating demand for their properties, leaving back-office work rite from site acquisition to landlord management to lead generation, media planning to media buying, generating proposals (including PPT/Excel/PDF generation), availability status, campaign management, payment issuing to payment receiving, outstanding payment follow-ups, client reminders like end of campaign and extension approvals, etc. on Edge1.
No, you don’t need to change your processes according to Edge1, it will be customized and tailor-fit to your business processes. We don’t force you our software workflow, we adopt yours.
Edge1 is a multi-role and multi permission-based web solution, i.e. the application requires to be configured as per your team statics and performs differently on login of different users, means when we login through a user with sales role application will be shown links meant for sales only, similarly with finance and other logins, therefore, even if we give you trial link, that won’t solve the purpose without our explanation. We need to drive you through the whole application to make you understand. We are very much desirable to give you a live demonstration to solve all your queries. Please feel free to ask for a demonstration, mail us at [email protected].
Edge1 Outdoor Media Management Software utilizes some of the most advanced technology for Internet security available today. When you access your data using industry-standard Secure Socket Layer (SSL) technology, your information is protected using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered Users in your organization. Your data will be completely inaccessible to your competitors. We are very concerned with the security of your important business data. Edge1 is installed on your office server, under your lock and key or on the cloud, whichever is comfortable to you.
We understand that your business data is very precious. We are sure you’ve all heard the expression “He who controls information controls the world.” Don’t get your hopes down because team Edge1 don’t take your data from you, your business data is safe in your lock and key under your eye in your computer systems. You retain all rights in your data always. If you want to stop using our services, simply export for your data, and then delete your data from Edge1.
Yes, we welcome your suggestions on the enhancement of existing features and new features that could benefit all our customers. If you have any suggestions, please email us your suggestions at [email protected] and we will review these and place them in the features wish list.
Yes, we do provide on-site as well as online software training.
US Technosoft has a policy of constant development, improvements and enhancements of software which results in software updates and version upgrades being released as and when necessary. For taxation software, we usually release a new version once a year or as an when required to comply with legislative changes.
Edge1 can be used for digital media (digital transit, digital billboards, liveaboards, digital street furniture), static media (unipoles, billboards, posters, bulletins, rooftops, hoardings, bridge panel, pole kiosks), transit media (taxis, buses, trams, trains, airplane, auto-rickshaw, metro lights, bike shares), street furniture (bus queue shelters, benches), ambient media/ place-based OOH (shopping malls media, escalators, lifts, shoe shiners, wall panels) and much more.
Edge1 is web-based software that results in giving the flexibility to work from anywhere, anytime and on any device with internet connectivity on it.
Edge1 is completely customizable and scalable – it’s as easy as contacting us, you can adjust the number of users as needed, no hassle.
There is NO hidden cost with Edge1, your license cost covers onboarding, training, getting you set up and running with the system and all of our various basic customization options. Our goal is to make it easy for you to provide better customer support – that’s why we make our pricing transparent.
The average time to get fully up and running with Edge1 OOH software is 2 weeks or less. It depends on how fast we receive your unclassified data. We recommend you start with the application, which has everything you need to start organizing your outdoor business and gaining better visibility into your customers. As you use the system more you’ll have a better idea of what customizations you need and then you can tailor the system to your heart’s content!